Privacy Policy

Last updated: 20.01.2026   

Nailson (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://nailsondirect.co.uk/ 

This Privacy Policy is prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.

1. Information We Collect 

We may collect and process the following types of personal data:   

  • Information you provide to us 
  • Full name 
  • Billing and delivery address 
  • Email address 
  • Phone number 
  • Order and purchase details 
  • Account information (if you create an account) 
  • Communications with us (emails, contact forms, customer support enquiries)   

Payment information: Payments are processed securely by third-party payment providers. We do not store or have access to your full card details.   

Information collected automatically 

  • IP address 
  • Browser type, device type, and operating system 
  • Pages visited, time spent, and interaction data 
  • Referring websites or links 
  • Cookies and similar tracking technologies   

2. How We Use Your Information 

We use your personal data to: 

  • Process, manage, and fulfil orders 
  • Deliver products and handle returns, refunds, or cancellations 
  • Communicate with you about orders, services, or enquiries 
  • Improve our website, products, and customer experience 
  • Analyse website usage and performance using tools such as Google Analytics 4 (GA4) 
  • Display products and run advertising campaigns through Google Ads, Google Merchant Center, and social media platforms 
  • Measure conversions, advertising performance, and marketing effectiveness 
  • Send marketing communications where you have given consent 
  • Prevent fraud and maintain website security 
  • Comply with legal, accounting, and regulatory obligations   

3. Legal Basis for Processing 

Under UK GDPR, we process your personal data based on: 

  • Contractual necessity: To fulfil orders and provide services 
  • Consent: For marketing communications, advertising, and cookies 
  • Legal obligation: To meet legal and regulatory requirements 
  • Legitimate interests: To improve our services, analyse performance, and protect our business   

4. Cookies, Analytics, and Advertising 

We use cookies and similar technologies to: 

  • Ensure the website functions correctly 
  • Analyse website traffic and user behaviour 
  • Deliver relevant advertisements and product listings 
  • Measure conversions and advertising performance   

This includes the use of Google Analytics 4 (GA4), which collects data such as device information, IP address, and on-site behaviour to help us understand how visitors use our website. 

We also use advertising and remarketing technologies through Google Ads, Google Merchant Center, and social media platforms to show relevant ads to users who have previously visited our website. 

You can manage or withdraw your cookie consent at any time via our cookie banner or through your browser settings. 

For more information, please refer to our Cookie Policy.   

5. Sharing Your Information 

We may share your personal data with trusted third parties, including: 

  • Payment service providers 
  • Delivery and courier partners 
  • Website hosting and e-commerce platforms (such as Shopify) 
  • Analytics providers (including Google Analytics 4) 
  • Advertising partners (including Google Ads, Google Merchant Center, and social media platforms) 
  • Email marketing and customer relationship management tools 
  • Legal or regulatory authorities where required by law   

All third parties are required to handle your data securely and in accordance with UK GDPR.   

6. International Data Transfers 

Some of our service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as UK-approved data transfer mechanisms.   

7. Data Retention 

We retain personal data only for as long as necessary to: 

  • Fulfil the purposes outlined in this Privacy Policy 
  • Meet legal, tax, and accounting requirements 
  • When personal data is no longer required, it is securely deleted or anonymised.   

8. Your Rights Under UK GDPR 

You have the right to: 

  • Access your personal data 
  • Request correction of inaccurate or incomplete data 
  • Request deletion of your personal data 
  • Restrict or object to processing 
  • Withdraw consent at any time 
  • Request data portability 
  • Lodge a complaint with the Information Commissioner’s Office (ICO) 

To exercise your rights, please contact us using the details below.   

9. Data Security 

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.   

10. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.   

11. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.   

12. Contact Us 

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: 

Nailson 

Website: https://nailsondirect.co.uk/  

Email: support@nailsondirect.co.uk